About Course
Course Objective
At the end of this course, participants should be able to demonstrate basic competence in communication skills relating to the workplace.
“Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you are willing to work at it, you can rapidly improve the quality of every part of your life” -Brian Tracy
“The art of communication is the language of leadership” -James Humes
“I’d say you are unlocking the value of a person when you communicate openly with them.” -Mark Loehr
Course Content
Introduction
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Definition
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Importance of effective communication
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Features of effective communication
Types of communication
Case Study
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